CabRoma

FAQ

Frequent Asked Questions

Cabroma has been operating in this sector for many years. On this page, we aim to address all the questions that travelers have frequently asked us over the years.

If you don't find the answer to your question in this list, please feel free to contact us, and we'll be happy to assist you.

Cancellation is free up to 24 hours before the transfer. To cancel, simply open the email you received at the time of booking, click on "Service Detail," and cancel your service independently.

Our cars can carry up to 8 large bags, 8 hand bags, plus a few backpacks.
At the time of booking you will need to enter the number of your bags.

Our cars can carry a maximum of 8 people, minibuses for 21 people are available on request. Remember everyone needs a seats, including children, so they need to be counted. We recommend making multiple reservations if you are less than 21 people.

let us know after booking, the cost is 30 euros for each extra stop

For tours or requests involving vehicles at disposal, cancellations must be made no later than 15 days prior to the scheduled service. After this deadline, a 100% penalty will be applied, and no refunds will be issued.

INCLUDED

  • Private  Vehicle
  • Professional  Driver
  • All Taxes and road fees
  • 1  pick-up  and one drop-off address. There will be an extra charge for multiple drop-off

NOT INCLUDED

  • English speaking Driver 
  • Unscheduled Stops
  • Gratuities (if pleased with service received from your driver)
  • Different stops not scheduled in advance

You can book a transfer through our booking page at this Page 

Italian law does not mandate car seats for taxis, shuttle services, or limousine transfers. However, for your child's safety, we strongly recommend always booking a car seat. You can easily add this option for an additional cost when filling out our booking form.

You can contact us through the official channels of the page.

At the time of booking you will receive an e-mail in which you will have to confirm your data. That way you will also confirm for us and your transfer will be confirmed. The e-mail will be sent within seconds after your booking. If you do not receive the e-mail check your spam box, in case you still don’t find any e-mail, contact us!

No! The price is always TOTAL!

No. The price is the same.

If you have to leave the airport, always indicate the flight number, our driver will monitor the flight and be there for the time of your landing. If you have to go to the airport the pick-up must be at least 3 hours before.

Yes and changes are calculated while booking based on the time of pick-up and holidays.
However, the price can no longer change after booking

No. The shuttle is only available within the port. Such requests will be cancelled.

No. The shuttle is only available within the port. Such requests will be cancelled.

Fill out the form and you will receive your price in real time

Yes, you can select it during booking with a 10% surcharge.

1 standard suitcases and   1 small carryons. Extra luggage will be subject to an extra charge (visible at the time of booking)

No. We only accept euros and credit cards

You will meet the driver immediately after the collection of your baggage, at the meeting points, outside the customs area
Exit at Terminal T3 your driver is waiting for you near the column N ° 4 -
Exit at Terminal T1 you will find your driver just outside the sliding doors. The driver will be easily recognizable, he will carry sign with your name. Important notice: at the time of booking, it is necessary to communicate to us the telephone

You’ll find your driver holding a sign with your name in front of your  ship

It takes about 45 minutes.

It takes about 60 minutes.

It takes about 80 minutes.

One day before your arrival you will receive an e-mail with the name and telephone number of your driver. You can contact him for any eventuality. Drivers are always on time

Yes, all our drivers have the necessary permits to enter the port.

Our drivers follow your flight and will be waiting for you when you arrive

PLEASE NOTE

Flight delays of one hour or more may result in Cabroma rescheduling pick-ups with the first available driver. If a rescheduling is necessary, Cabroma will contact you via email or WhatsApp to inform you of the first available pick-up time at no additional cost. If the new time is not acceptable, the traveler can cancel without any penalties. 

 

From Civitavecchia the driver could make pick-ups from other ships and you could have a delay on the pick-up of 30 minutes.

The shared shuttle service is not always available.

Disembarkation times are usually assigned in relation to the bridge where the cabin is located. The higher the bridge the earlier the landing. However, if you have an air or railway ticket, therefore an urgent condition, it is sufficient to communicate  will give priority to disembark.

CabRoma text logo Wherever you want, when you want!

Choose the Best Car Service in Rome

Cab Roma has been on the private transport sector for many years, working with professionalism and offering its clients high quality services while maintaining competitive prices.

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